Photographic Frequently Asked Questions
Can I buy Border Frames form a wholesaler in the UK?
No, all UK accounts are supplied direct.
What is your carriage free limit?
For UK Mainland excluding Scottish Higlands £120.00 ex VAT
For Northern Ireland £150.00 ex VAT
For Scottish Highlands £200.00 ex VAT
For the Channel Islands and other offshore £350.00 ex VAT
Do you have a minimum order?
Yes, £35.00 ex Vat.
Please note a £5.00 small order charge will be applied to orders under this value. Orders placed via our website will not incur this small order charge.
What is your carriage charge for orders below carriage paid limit?
For UK Mainland excluding Scottish Highlands £10.50 + VAT
For Northern Ireland £12.00 + VAT
For Scottish Highlands £15.00 + VAT
For The Republic of Ireland and offshore £30.00 + VAT
Can you despatch on a next day service?
Yes, guaranteed next day delivery charges start from £12.50 + VAT. Please speak to one of the sales team if this service is required.
Why do I have to register before I can place an order?
Border Frames supply trade accounts only. Registration is only authorised for bona fide traders.
How do I register?
You can complete the online registration form and send by e-mail to us. Alternatively you can print the form and send or fax it to us. We will issue approved registration within 24 hours. If you require a quicker response than this then please contact our office.
How do I open a credit account?
You can complete the online new account form and e-mail to us. Alternatively you can print the form and send or fax it to us. Our new account form requests business details and three credit references. If you require frames immediately we accept payment with order or payment by credit card.
Can I request printed literature?
We can supply you with price lists, style sheets and brochures, or you can download them from our downloads page. Please note - Price lists are only available to registered users.
Border Frames Blog